Or, run the System Configuration utility, and then click to clear the check box for the problem Go to step 6.Īfter you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. If only one startup item is selected in the Startup Item list, and you still experience the problem, the startup item that is selected in the list is the service that is causing the problem. Repeat these steps until you have selected all the check boxes. In step 4, select only half of the remaining check boxes that are cleared in the If the problem does not occur, repeat step 1 and step 4. In step 4, click to clear half of the check boxes that you originally selected in the If the problem still occurs, repeat step 1 and step 4. Step 5: Determine whether the problem returns Hide all Microsoft services check box in either step. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the If no startup item causes this problem, a Microsoft service most likely causes the problem. If no service causes this problem, go to step 4. If only one service is selected in the Service list, and you still experience the problem, the selected service causes the problem. In step 2, select only half of the remaining check boxes that are cleared in the If the problem does not occur, repeat step 1 and step 2. In step 2, click to clear half of the check boxes that you originally selected in the If the problem still occurs, repeat step 1 and step 2. Step 3: Determine whether the problem returns.
Click to select half of the check boxes in the Service list. Click the Services tab, and then click to select the Hide all Microsoft services check box.Ĭ.
Follow steps 1a and 1b to start the System Configuration utility.ī. Under startup tab, right click on each startup item which are enabled and select ‘ Disable’.Ī. Step 1: Follow the steps to perform clean boot:Ī) Press the ‘Windows + R’ key on the keyboard.ī) In the ‘Run’ window type ’MSCONFIG’ and click ‘OK’.Ĭ) Click the ‘Boot’ tab and uncheck the ‘Safe Boot’ option.ĭ) On the ‘General’ tab, click to select the option ‘Selective startup’, and then click to clear the optionĮ) On the ‘Services’ tab, click to select the ‘Hide all Microsoft services’ check box, and then clickį) On the ‘StartUp’ tab, click ‘ Open Task Manager’. It could be a third party program causing an issue.
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